To our Patients,
Provena Saint Joseph Hospital is committed to delivering quality medical care
to all our patients. As our patients, you have the right to ask for
information regarding the nursing staff’s credentials (education, training and
certification) and nurse to patient staffing ratios.
Requests made from patients currently or preparing to be hospitalized at
Provena Saint Joseph Hospital will receive a response within two hours during
normal business hours and within four hours after business hours. Requests
made from those who are not currently or do hot have pending hospitalization
scheduled will be addressed within seven business day.
If at any time you have questions about your nursing care, please feel free
to contact the Nursing Office by dialing the hospital operator