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About Us
The Senior Health Insurance Program (SHIP) is a free counseling service provided by the Illinois Department of Insurance. SHIP does not sell or solicit insurance and is not an insurance plan. SHIP trains volunteer counselors throughotu the State of Illinois to provide one-on-one help with your insurance. PCHA is a SHIP sponsored site.
Free Expert Knowledge
SHIP counselors can answer questions about:
- Medicare
- Medicare Supplement Insurance
- Medicare Advantage Plans
- Prescription Drug Coverage
- Long-term Care Insurance
- Medicare Claims and Appeals
- Medicare Beneficiary Rights and Guarantees
How to Contact Us
For more information or to sign up for SHIP, please contact the Presence Center for Healthy Aging at (217) 337-2022 or e-mail CHA@provena.org.
SHIP provides a toll-free number and website for your convenience. Call us and let our counselors assist you with your health insurance questions. You may be referred to a SHIP sponsored site in your area for more personal assistance. 1-800-548-9034 www.insurance.illinois.gov/ship/medicare
Other Helpful Resources
U.S. Social Security Administration www.ssa.gov
1-800-722-1213
Social Security or Disability Information, forms, replacement cards, or to apply for benefits.
Medicare www.medicare.gov
1-800-633-4227
The official source for Medicare. Use the website for the most up-to-date information, resources, and enrollment.
Medicaid www.dhs.state.il
1-800-843-6154
Medicaid is a joint Federal and State program that helps pay medical costs if you have limited income and resources and meet other eligibility requirements. Some people are "dual eligible" for both Medicare and Medicaid. Others may be eligible for help with Medicare costs to include premiums, deductibles, and co-insurance. Call the Illinois Department of Human Services or visit their website.
Circuit Breaker and Illinois Care Rx
Illinois Department on Aging Senior Helpline www.state.il.us/aging
1-800-252-8966
Circuit Breaker and Illinois Cares Rx, a program of the Illinois Department on Aging, provides grants to seniors and persons with disabilities to help them reduce the impact of taxes and prescription medications on their lives. Visit the website for more information or to apply. If you need assistance with teh application, you may call the Helpline for a referral to yoru local resource center.
Extra Help/ Low-Income Subsidy (LIS)
Social Security Administration www.ssa.gov
1-800-773-1213
Extra Help, also called the Low-Income Subsidy (LIS) is a program from Medicare which helps to pay prescription drug costs. Those with Medicaid coverage or Supplemental Security Income should be automatically enrolled. Others will need to apply. You may get more information or apply for Extra Help by calling or using the website above.
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