Provena Covenant Medical Center
is now part of Presence Health
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About Us
The Senior Health Insurance Program (SHIP) is a free counseling service provided by the Illinois Department on Aging. SHIP does not sell or solicit insurance and is not an insurance plan. SHIP trains volunteer counselors through the State of Illinois to provide one-on-one help with your insurance. The Presence Center for Healthy Living is a SHIP sponsored site.

Free Expert Knowledge
SHIP counselors can answer questions about:

  • Medicare
  • Medicare Supplement Insurance
  • Medicare Advantage Plans
  • Prescription Drug Coverage
  • Long-term Care Insurance
  • Medicare Claims and Appeals
  • Medicare Beneficiary Rights and Guarantees

How to Contact Us
For more information or to sign up for SHIP, please contact the Presence Center for Healthy Living at 217.337.2022 or e-mail

SHIP provides a toll-free number and website for your convenience. Call counselors assist you with your health insurance questions. You may be referred to a SHIP sponsored site in your area for more personal assistance. 1-800-548-9034.

For more information from Presence Health about the coverage, visit

Other Helpful Resources
U.S. Social Security Administration
Social Security or Disability Information, forms, replacement cards, or to apply for benefits.

The official source for Medicare. Use the website for the most up-to-date information, resources, and enrollment.


Medicaid is a joint Federal and State program that helps pay medical costs if you have limited income and resources and meet other eligibility requirements. Some people are "dual eligible" for both Medicare and Medicaid. Others may be eligible for help with Medicare costs to include premiums, deductibles, and co-insurance. Call the Illinois Department of Human Services or visit their website.

Extra Help/ Low-Income Subsidy (LIS)
Social Security Administration
Extra Help, also called the Low-Income Subsidy (LIS) is a program from Medicare which helps to pay prescription drug costs. Those with Medicaid coverage or Supplemental Security Income should be automatically enrolled. Others will need to apply. You may get more information or apply for Extra Help by calling or using the website above.





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Why Choose Us?
Nursing Careers
Physician Recruitment


Maps & Directions
County Plaza Building
PRO Ambulance
Presence Center for Healthy Living
Presence Home Care