As seen in "Chicago Nursing Today" - Excellence in Nursing Spotlight: Andrea Guzman, RN, of Provena Home Care
10/21/2009
Andrea Guzman, RN, has been a home care nurse for eight years. In addition to her strong clinical, teaching and assessment skills, she understands cultural perspectives and accurately identifies problems.
Specifically, when patients have language barriers, communication can be challenging. Often, patients withhold important information because they do not feel confident that they will be understood. Guzman takes the initiative to link communication gaps with physicians and other team members to reach successful outcomes. With her contagious smile and empathetic nature, patients know she is on their side—her secret to powerful healing.
"Excellence in Nursing Spotlight: Andrea Guzman, RN, Provena Home Care" Written by: Diana Mirel Chicago Nursing Today